Covid-19 - Latest update 11th June
First step in a phased reopening.....
As of Monday 15th June our Bike Shop will reopen for bike sales, repairs and servicing 9am-5pm 7 days. We've taken physical measures and introduced working practices to minimise risk and ensure customer as well as staff safety. We're really looking forward to being back at it and ask that customers bear with us as we adjust to the 'new normal'. Looking to have your bike serviced or repaired then please do drop us a line.
Cafe, accommodation and bike will remain closed until further notice. We are working on reshaping the business to accommodate social distancing and safe working practice. We'll update this page as we progress>
Many thanks
Stu, Bren and the Team
Covid-19 - Dales Bike Centre update
Whilst UK Government slightly eased restrictions this week our position remains the same.
Until further notice otherwise we are to remain CLOSED…
All facilities, cafe, accommodation and bike shop are closed. Unfortunately it isn’t business as usual here or anywhere in our area, we are still in lockdown and along with pretty much every visitor related business in the areas our doors are to be closed.
Anyone planning a journey to our area from near or far to exercise please respect our community that, like everyone else in the UK is still in lockdown. We all see ourselves in unprecedented times, communities and people across that land are understandably very anxious. Please ensure social distancing, think about everything you touch, be considerate and play your part in containing this disease.
Stay Safe folks! Worth reading the latest post from Coniston Mountain Rescue Team to get an insight of the implications if your exercise in the hills and mountains goes wrong.
We are so looking forward to the day we can at last open our doors albeit gradually and safely to get back to enjoying the buzz of people, bikes and cake as we always have done.
There is one member staff infrequently onsite doing maintenance, computer system updates, sending out website sales and answering emails but we remain closed.
As of 7pm Saturday 21st March we are now CLOSED for business.
Having followed UK Government guidance over the last few weeks we have taken the decision to close all aspects of Dales Bike Centre. We feel we have our part to play in the nations effort to minimise the spread of this hideous pandemic. If by closing we can lessen that spread then it's an easy decision to make. We are playing our part, to all our customers and friends we seriously urge you to take this seriously and play your part!
We would like to thank our staff team here for their support, these guys are an amazing bunch of folk to work and spend time with, we'll miss the day to day banter that makes days flash by. Thanks to all our supporters, customers and friends for all their support and best wishes it really means a lot to us.
We'll be answering phone calls and emails from Monday but that is remotely, any bikes currently in our workshop will be completed this week and customers contacted. We will be getting in touch with guests that are booked to stay in the near future to sort alternative arrangements.
We wish everyone well and very much look forward to safely seeing our way through these testing times ahead.
Keep safe and bloody isolate!
Covid 19 - Response to Government announcements
Like so many small businesses across the country we find ourselves in very difficult situation, desperate to do the right thing to protect customers, staff, friends and family. As a nation we’re told to social distance, to avoid public places and venues such as pubs, restaurants, cafes etc. As a business with a cafe being a large part of our income and adding to the overall appeal of visiting us in Swaledale, maybe also riding bikes and/or staying over in our bunk accommodation. There has been no direct message from government as to if we are expected to stay open playing our part in the economy employing staff and collect taxes for the government in the form of VAT or do we close keeping our great staff on the payroll
Over recent weeks we have been taking extra precautions to protect ourselves, customers, friends and family across all areas of our business. We’ll continue to stay open whilst we can or until directed to close if/when that comes from government. Whilst we remain open we ask the obvious from you… If you are showing ANY of the symptoms as described by Public Health England then please stay at home! Be considerate to our staff and other customers, wash hands, keep an appropriate distance, pay via contactless card if possible, maybe eat or drink outside take in the view and fresh air.
The precautions we’ll be taking…
• Bike Shop – Cleanliness is important to us all surfaces sanitised regularly, staff dealing with money will wash hands after every transaction, contactless payment available, chip’n’pin machine sanitised after use, staff to keep appropriate distance.
• Workshop – Give us a ring regarding repair/service prior to dropping bikes off to ensure minimum fuss. We kindly request that any customer’s bikes are cleaned before being dropped off. We’ll use isopropyl alcohol to disinfect contact points. We’ll then get in touch once bike repairs are complete and sort payment over the phone.
• Bike Hire – Hire bikes can be booked and paid for online, all our hire bikes are safety checked and cleaned after every use. We will use isopropyl alcohol to disinfect contact points to ensure your safety.
• Cafe – We always take hygiene extremely seriously but we are taking extra precautions: staff dealing with money will wash hands after every transaction, every table sanitised after every use, outside seating area available with space between tables, sanitising door handles and expect customers should wash hands in our washroom before entering the cafe. Takeaways can be phoned-in to have ready for pick up and paid by contactless.
• Accommodation – We will endeavour to honour current bookings with single rooms where available, current bookings can be postponed to a later date.
We are constantly reviewing our processes, reviewing the latest guidelines and keeping abreast of Public Health England recommendations change.
We really do appreciate your support and understanding during these unprecedented times.
Above all, customer safety the safety of our staff, family and friends is paramount and as this current situation evolves we’ll keep in touch.
Take it easy, keep calm, keep riding
Stu, Bren and all out great team at Dales Bike Centre
A Showstopper of an offer!...
Book a group of 8 or more, On a 2 night stay in January, February or March 2020, We'll bake a Showstopper Cake just for you.. FREE!
Just hop across to our accommodation page, get booked up and then we'll talk cake!
We're super excited about the coveted rainbow jersey being battled out on the roads of Yorkshire. Sunday 29th September sees the Senior Mens Road Race World Championships route pass right by our door at the base of Grinton Moor climb. If you were here for the Tour de France Grand Depart you'll know this is definatley the place to be... Watch the stars battle it out on the climb of Grinton Moor then nip back down to Dales Bike Centre and watch the rest of the race on the big screen. It'll be a weekend not to be missed…
We’ve organised ‘Grinton Moor Climb Camp Zone’ right here..
Go check it out.
We are FULLY OPEN!
Reading this you may well have heard of the devastating storm and subsequent flooding that hit our corner of the Yorkshire Dales on the 30th July. Off the back of a huge effort from many volunteers and friends we are now fully open, cleaned up and almost dried out! Cafe, accommodation, bike hire and bike shop all up running.
For some travel advice in terms of routes to Dales Bike Centre, go check out our Getting Here page.
Help support of community and businesses by making a visit. We look forward to welcoming you.
LATE OFFER... due a group bookings alteration
August Bank Holiday Weekend 20% OFF a 3 night stay!
23rd, 24th & 25th August:
Rooms available:
Single Occupancy room
2 bedded bunk room
3 bedded bunk room
4 bedded bunk room
Click through to website, choose those dates and simply plug in promo code: augBH20
Get your 20% OFF a great weekend adventure
E-mountain bikes are NOW in our hire bike fleet..
There is no better way to explore Swaledale than on a mountain bike, our new E-mountain bikes open up the sport to anyone who can ride a bike. Trek Powerfly 5 (rrp £2400) is essentially a lightweight hardtail mountain bike with the Bosch pedal assist system, we've 15.5", 17.5", 19.5" and 21.5" bikes available to hire now.
Check out our Bike Hire page for details.
Book a 4 night stay over Easter Weekend and get a 20% early bird bonus, offer only available until the end of January. Use the promotion code 'Easter18' when you're through to the booking page. Click here to book a stay
